FAQ

How do I download my planner?

You can find instructions HERE.

How do I unzip my file? 

You can find instructions HERE. (#8)

How do I print my planner/digital downloads? *This also includes how to print on A4 paper when your planner has crop marks.*

You can find instructions HERE.

If you want your planners to be printed professionally instead, the following stores offer print services at an additional charge: Staples, Fedex Kinkos, Office Max, or your local print shop.

How do I import my digital download into an annotation app?

Goodnotes video step-by-step instructions: click here

Goodnotes (for Apple) step-by-step instructions: click here

Note Shelf (for Android) step-by-step instructions: click here

Notability step-by-step instructions: click here

OneNote step-by-step instructions: click here

How do I import digital stickers into GoodNotes 5?

You can find instructions HERE.

How do I import digital stickers into Notability?

You can find instructions HERE.

How do I import digital stickers into OneNote?

You can find instructions HERE.

What planner sizes do you offer?

1. US Letter (8.5 x 11 inches)
2. Classic HP (7 x 9.25 inches)
3. A4 (8.3 x 11.7 inches)
4. A5 (5.83 x 8.26 inches)
5. Personal (3.75 x 6.75 inches)

6. Half Letter (5.5 x 8.5 inches)

*All items include sizing details in description*

How do I resize my planner in Adobe Reader?

Get more information and step-by-step instructions on how to resize your planner HERE.

Planner Mode planners can be resized in Adobe Reader at no additional charge and in the comfort of your home. Get Adobe Reader for free HERE or at https://get2.adobe.com/reader/ and resize your planner to any planner size you want.

We recommend that this be done with letter size (8.5 x 11 inch or 11 x 8.5 inch) planners so that the scaling is correct.

We cannot offer refunds for incorrect resizing due to customer error.

Can planners be edited?

No. This is not offered at this time.

Do you offer technical support?

Due to technologies being vastly different from one another we cannot provide technical support. However, we provide helpful guides and if you have an issue with your order unrelated to technical issues, please contact us HERE for assistance.

Do you offer returns, refunds, or exchanges?

Due to the nature of our products returns, refunds, and/or exchanges cannot be offered at this time.

We want you to be 100% happy with your Planner Mode printables, so if you are unhappy with your purchase, please email us and we will recommend other Planner Mode products that you may love.

Can I share my planner/order with someone else?

No. All Planner Mode, LLC products are copyrighted and for personal use only. No reselling, sharing, editing, and/or distributing allowed.

What is a Mode Planner?

A Mode Planner is a planner that could be used over and over again (essentially, forever). Purchase once and print as many copies as you want for personal use only.

How often will new planners be released?

We love keeping things fresh and fun so every month we will release an entire collection of new planners, digital stickers, templates, etc. For sneak peeks, be sure to join the Planner Mode Community email list for updates.

What should I use to put my planner in?

There are so many great options you could use. We recommend the portfolio HERE and binder HERE. For a full list of products we recommend please visit the following Planner Mode blog posts: 

Amazon Planner Must-Haves
Amazon Planner Binding Essentials
Walmart Planner Must-Haves
 

Where else could I go to find more information on Planner Mode and it’s products?

Our blog has everything about Planner Mode and our products. Just click “BLOG” or read more HERE and click on the 'NEW RELEASES' filter tag for a full list of products.

We also offer our collection to shop on Etsy!

How many times can I download my order?

All Planner Mode, LLC products may be downloaded up to 5 times. This cannot be reset, so please be sure you are ready to download before doing so.

How many times can I print out my printables?

Once downloaded there is no limit to how many times you can print your planner printables. Please keep in mind that all orders are copyrighted and are for personal use only. No sharing of any kind allowed.

What can I do if I haven’t received my digital downloads?

Please check your email spam folder to make sure your order is not there. If it has been more than 15 minutes and you still have not received your digital downloads please contact us HERE for assistance.